Privacyverklaring
Introduction
Garden-Plant B.V. takes your privacy very seriously and shall handle your personal data with the utmost security and care. In this Privacy Statement you will learn how we handle your data as well as learn about your rights concerning our processing of your data. We advise that you read this Privacy Statement thoroughly. Should you have any questions or remarks, please contact us at info@garden-plant.nl.
Who is Garden-Plant B.V.?
Garden-Plant B.V. is the besloten vennootschap Garden-Plant B.V. Cash & Carry B.V., with registered office at (5928 RH) Venlo, Venrayseweg 138 B, listed at the Traderegister of the Dutch Chamber of Commerce under 72444819.
Garden-Plant B.V. is as the controller ultimately responsible with regard to the processing of your personal data.
How does Garden-Plant B.V. use your personal data?
Underneath you will find an overview of the purposes for the processing of your personal data. You will also find a specification of which data Garden-Plant B.V. uses for that specific purpose, the legal justification, and the amount of time Garden-Plant B.V. keeps this data. For clarity’s sake, we have categorised the purposes.
Services, customer management and financial administration
| Purpose: | Financial administration |
| Information: | Company name, Billing address, Bank details |
| Legal basis: | Legal obligation |
| Storage period: | As long as necessary for this purpose |
| Purpose: | Order Management |
| Information: | Home address, Delivery address, Billing address, Payment information, Order Number, VAT number |
| Legal basis: | Necessary for the performance of a contract |
| Storage period: | As long as necessary for this purpose |
| Purpose: | Invoicing |
| Information: | Home address, Delivery address, Billing address, Payment information, Order Number, VAT number |
| Legal basis: | Necessary for the performance of a contract |
| Storage period: | As long as necessary for this purpose |
| Purpose: | CRM |
| Information: | Name, Email, Phone |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
Marketing
| Purpose: | Direct marketing |
| Information: | Name, Home address, Email Legitimate interests |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
| Purpose: | Newsletter |
| Information: | Name, Home address, Email Legitimate interests |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
Website
| Purpose: | Website analytics |
| Information: | Online behaviour, Location |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
| Purpose: | A/B testing |
| Information: | Online behaviour, Location |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | As long as necessary for this purpose |
| Purpose: | Account |
| Information: | Name, Address, Email, Username, Password, User ID, Message content |
| Legal basis: | Necessary for the performance of a contract |
| Storage period: | As long as necessary for this purpose |
Security and fraud prevention
| Purpose: | Camera surveillance |
| Information: | Security video footage, Security photo footage, Photos |
| Legal basis: | Legitimate interests |
| Interest concerned: | Commercial interests |
| Storage period: | Maximum 1 year |
How did we obtain your personal data?
Garden-Plant B.V. has obtained your data because you have provided this data to us.
What are your rights?
Under the European General Data Protection Regulation you have a number of rights with regard to your data and the processing thereof:
Access
You may access your personal information and make any necessary changes in your account. If you would like to see which personal data Garden-Plant B.V. has obtained about you, you may exercise your right of access by submitting a request to Garden-Plant B.V..
Making changes
If you wish to make changes to the personal information that you have seen as a result of a request for access and you are unable to make the changes yourself in your account, you may request that Garden-Plant B.V. makes these changes for you. You may request that Garden-Plant B.V. modifies, corrects, supplements, erases or shields your information.
Restriction of processing of personal data
You also have the right, under certain conditions, to ask Garden-Plant B.V. to restrict the processing of your personal data.
Right to object
If processing of your data takes place on the grounds of 'legitimate interest' by Garden-Plant B.V. or a third party, you have the right to object to that processing.
Portability of data
You have the right to obtain your personal data from Garden-Plant B.V.. Garden-Plant B.V. will provide this in a structured and commonly used format, which can easily be opened using commonly used digital systems.
Withdrawing consent
When the legal basis for a particular processing is your explicit consent, you have the right to withdraw that consent. This does not affect past processing, but does mean that we will no longer be allowed to process this data in the future. It may also result in Garden-Plant B.V. no longer being able to provide you with certain services.
Response from Garden-Plant B.V.
A request can be sent to info@garden-plant.nl. Garden-Plant B.V. will comply with your request as soon as possible and in any case no later than one (1) month after Garden-Plant B.V. has received such a request. If Garden-Plant B.V. rejects your request, we will indicate in our reply why the request was rejected.
Recipients of your personal data
Your data may be transmitted to:
- Data processors
- Parties that are involved in the execution or fulfilment of an agreement between you and Garden-Plant B.V.
It is possible that Garden-Plant B.V. is required to submit your data to a third party, for example to fulfil a legal obligation.
Transfer to third countries or international organisations
It may be necessary, for instance for technical and operational reasons, to transfer your (personal) data to affiliates of Garden-Plant B.V. located outside the European Economic Area. Due to the possibility that the regulations in the area of privacy protection do not offer the same protection as within the European Economic Area, Garden-Plant B.V. will use the Privacy Shield or the EU Model Clauses to protect your privacy as much as possible. If that is not possible, Garden-Plant B.V. will ask your consent to transfer your (personal) data to countries that do not maintain an adequate protection level. You may withdraw your consent at any time.
What are cookies and how does Garden-Plant B.V. use them?
Cookies are small pieces of (text) information that are sent to your browser when you visit the website of Garden-Plant B.V. and then stored on the hard disk or in the memory of your device. The cookies placed via Garden-Plant B.V.’s website cannot damage your device or the files stored on it. With 'cookies', we also mean comparable techniques collecting information, such as device fingerprinting.
Can changes be made to this Privacy Statement?
This Privacy Statement is subject to changes. We therefore advise you to regularly read the Privacy Statement for any such changes.
Questions, remarks, and complaints
If you have any questions regarding this Privacy Statement or the way in which Garden-Plant B.V. uses your data, you can send an e-mail to info@garden-plant.nl. If you have a complaint about the way your data is processed, please send an e-mail to info@garden-plant.nl. Furthermore, you always have the right to contact the competent national data protection authority. In The Netherlands, this is the Autoriteit Persoonsgegevens.